When University of Waterloo student Zack Fisch broke his leg found himself in the emergency room, he had an otherwise normal visit — except when it came time to deal with the aftercare at home. After confusion with the nurse’s instructions — given while Fisch was medicated, stressed, and tired — Fisch developed a preventable complication and almost lost his leg.
“The truth is, that was the first real experience as an adult in the healthcare system outside of my doctor’s office, and that really piqued my interest in the space and the inefficiencies. I started speaking to patients that experienced the same range of emotions that I felt when I was going through the healthcare system,” Fisch said.
“We’re in maternity units, surgery units, we’ve gotten interest in mental health, and primary care.”
– Zack Fisch
It was that experience that led Fisch to launch Toronto-based Dash MD, which has just raised a $500,000 funding round to continue growing its platform that helps patients better understand and manage their aftercare. Investors networks participating in the round include GTAN, Niagara Angel Network, Peterborough Regional Angel Network, along with third-party angels including Peter Jennings, one of the co-founders behind VisiCalc.
Dash MD’s platform works along three touchpoints of the patient care journey — patients, hospitals, and healthcare providers. Patients receive an aftercare card from their healthcare provider, which they select as an option on the Dash MD app including the full instructions for their aftercare, and information on follow-up services and products.
Hospitals work with the company to create custom plans and digitize whitepapers, while healthcare providers can provide their contact information that’s shared within relevant areas of the app so patients can discover them.
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